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For quick and comprehensive self-help in an intuitively guided interactive troubleshootingĮnvironment, the place to start is our helpful tech support web site. Customer Technical Support Sequence*1.Internet (USCD X.X) located on your CD-ROM: Purchase Date: Canon U.S.A. After entering the pattern numbers in all the columns, press the button.Getting Help from CanonHelp Us Help You BetterBefore you contact Canon, please record the following information.Serial Number (located on the inside of the printer): Model Number (located on the front of the printer): Setup Software & User’s Guide CD version number.Move the cursor buttons to column B through G by using the up and down cursor buttons, and enter the pattern numbers.Examine the printed pattern, and, using the left and right cursor buttons, enter the pattern number in column A that has the fewest visible stripes.Confirm that the alignment pattern is properly printed, and use the up and down cursor button to select Yes and press the button.(The Power lamp blinks and the alignment pattern printing starts.) Use the up and down cursor buttons to select Yes and then press the button.Use the up and down cursor buttons to select Manual head align and then press the button.

Confirm that the printer is powered on.If the automatic print head adjustment does not work or if you wish to adjust the print head manually, perform the manual print head alignment. Perform a Manual Print Head Alignment The print head alignment is performed to resolve printing problems such as vertical mis-alignment or poor print quality.